How it works?
WE SELL THE BIKE, YOU GET PAID
Westhill Bikes merges eCommerce with a retailer's physical store; the consumer makes a purchase at westhillbikes.com and we allow their chosen dealer to fulfil their order. Providing a focused website purchase and a real bike store experience for the consumer. You get the sale and the opportunity to build customer loyalty. Our website doesn’t work against our dealers – we work with you to secure sales and showcase your store.
Your commitment: The Dealer will ensure the bike is built correctly, offer a free 6 weeks service and help with any questions the customer may have.
The warranty is covered by the dealer. All parts are available online and dispatched on a next day service.
Training & Service Engineers
Full comprehensive training is offered to all our dealers by our own in-house electrical engineers. In the unlikely event a fault should occur and the dealer is unable to rectify the problem please do not worry, we have a nationwide network of in-house field based electrical engineers on hand to support you and your customers.
Commitment to our Dealer Network
Westhill is committed to supporting our dealer network across the UK. Our commitment to innovation, technology and R&D means we will always provide you with on trend bikes with progressive innovations at a price point for you to maximise sales. Like the ‘Quick Release’ hidden battery mechanism on our latest range of bikes. Our pledge to support your sales endeavours includes, providing you with all the necessary aftersales care to grow your business as we grow ours.
We will support you with a dedicated account manager, customer service support, warranty registration and a comprehensive spares department with next day delivery.
To further enhance your sales potential we will also provide the opportunity to fulfil orders directly from our website westhillbikes.com by
becoming part of our click and collect dealer network.
We will also provide you with access to an online finance system; so you can offer your customers 0% finance on Westhill bike purchases – It couldn’t be simpler to complete a sale.
You will also have access to a nationwide network of our own electrical engineers, should you need support not to mention a huge stock holding of bikes and spares from our 30,000 SQ.FT warehouse.
Tel: +44 (0)1823 672970